General Questions

What services does The Xihe offer?
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We offer comprehensive marketing and operations services for both domestic restaurants and global brands. Our services include social media management, content creation, SEO, paid advertising, website design, brand strategy, and AI-powered marketing solutions. We tailor our approach to each client’s specific needs and goals.

How does AI-powered marketing work?
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Our AI-powered marketing uses advanced algorithms to analyze market trends, customer behavior, and competitor data. We leverage AI for content generation, audience targeting, performance optimization, and predictive analytics. This allows us to deliver more effective campaigns with better ROI than traditional marketing approaches.

What industries do you specialize in?
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We specialize in two main areas: restaurant and F&B operations (both local chains and individual stores), and global brand expansion (e-commerce, SaaS, and consumer brands going international). Our team has deep expertise in these industries and a proven track record of delivering results.

Pricing & Plans

How does your pricing work?
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We offer both fixed monthly retainers and performance-based pricing models. For restaurant clients, we typically use a base fee plus revenue share, so our success is directly tied to yours. For global brands, we offer project-based and retainer options. Contact us for a custom quote based on your specific needs.

Are there any setup fees or long-term contracts?
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We don’t believe in hidden fees or lock-in contracts. Most of our services are month-to-month, with a simple 30-day notice period. Setup fees may apply for certain projects that require significant initial work, but these are always discussed and agreed upon upfront.

What results can I expect?
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Results vary by project, but our clients typically see 2-3x ROI within the first 3-6 months. We set clear KPIs from the start and provide transparent reporting. For restaurants, we commonly see 30-100% revenue growth from our marketing efforts. For e-commerce brands, we typically achieve 40-80% traffic growth within 6 months.

Restaurant Services

What Douyin services do you offer for restaurants?
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We offer complete Douyin restaurant marketing including store setup and optimization, content creation (videos, photos, captions), live streaming operations, paid promotion (DOU+), group buying deal management, KOL collaborations, and review management. We handle everything so you can focus on the food.

Do you provide photography and video services?
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Yes! We have an in-house creative team specializing in food photography and videography. Our packages include professional photoshoots, short video production, and even full brand video production. We can shoot on-location at your restaurant or in our studio.

Global Brand Services

Can you help us enter new international markets?
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Absolutely. We specialize in helping brands expand internationally, particularly into English-speaking markets and Southeast Asia. We handle market research, localization, website translation, SEO for target markets, social media setup, and influencer partnerships in your target regions.

What SEO services do you provide for e-commerce?
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Our e-commerce SEO services include technical SEO audits, keyword research, on-page optimization, content strategy, link building, and conversion rate optimization. We use AI tools to analyze your competitors and identify high-potential keywords that drive qualified traffic and sales.

Getting Started

How do I get started with The Xihe?
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Getting started is easy! Simply fill out our contact form or email us at [email protected]. We’ll schedule a free 30-minute consultation to understand your business, goals, and challenges. Then we’ll create a custom proposal with recommended strategies and pricing. No obligation, no pressure.

How long does it take to see results?
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Timeline varies by service. For social media and content marketing, you typically start seeing engagement and traffic improvements within 2-4 weeks. For SEO and organic growth, expect to see meaningful results in 3-6 months. We’ll set clear expectations and milestones during our initial consultation.

Do you work with small businesses and startups?
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Yes! We love working with ambitious small businesses and startups. We offer flexible pricing and scalable solutions that grow with you. Many of our most successful clients started small and grew rapidly with our support. We’d love to hear about your vision and see how we can help.

Still have questions?

We’re here to help. Reach out and we’ll get back to you within 24 hours.

Contact Us

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